Getting Past No
Negotiating With Difficult PeopleAudiobook CD - 1991
Presents advice on how to negotiate with "difficult" people, showing readers how to stay cool under pressure, disarm an adversary, and stand up for themselves without provoking opposition.
Publisher: New York : Random House Audio, p1991.
Branch Call Number: 158.5 URY
Characteristics: 2 sound discs (2 hr.) : digital ; 4 3/4 in.